We do not refund or exchange plants once they leave our facility.
You may return pots and unopened items within 14 days of delivery for a full refund with proof of purchase (receipt).
If you need to return an item, please contact firstname.lastname@example.org with the details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Any refunds will be issued on the original method of payment.